After placing an order, you will have a 30 minute window time frame to cancel or modify an order, beyond that, it will be automatically forwarded to our warehouse for order fulfillment and shipping. As a result, we do not guarantee cancellations or modifications for orders placed on our website.
Should you want to cancel/modify your order, please submit a request and key in your order#.
In an event that a tracking number has already been issued (this means that your order fulfillment is 100% done and awaiting for courier dispatch), we wont be able to cancel it anymore since this is already booked for shipment. For this instance, you may return it in accordance with our return policy.