Only the original purchaser of the product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of the product.
This warranty is valid only for:
- The original consumer.
- With the original sales receipt for proof of purchase to make your warranty claim.
- Accidents, misuse, or repairs performed by unauthorized personnel.
- Operation with the wrong type of current or voltage.
- Failure to follow cleaning instructions for the kettle and cleaning/descaling agents.
- Failure to comply with any safeguards listed in the warnings and instructions of this document.
| Product Type | Warranty Period |
| Electric: (Electric Kettles, Weighing Scales, Electronic Grinder) | 1 Year |
|
Non-Electric: (Glassware, Coffee Drippers, Cannisters, and non-electric brewing devices) |
7 Days |
|
Replaced/Repaired Part/s |
All repaired or replaced parts shall be covered for six (6) months, or for the remainder of the original warranty period from the date of repair or replacement, whichever is longer. |
How do I file a warranty claim?
Please submit a warranty claim here